FOLIO

Senior IT Business Analyst

KonstantinArutjunov

Bridging business and technology to create real value.

I help teams turn business needs into clear requirements and reliable digital solutions. I bring experience in banking, lending and software engineering.

Konstantin Arutjunov in a dark blazer

Professional highlights

Years in IT
10+
From software engineering to banking analysis
Started in business analysis
2019
Creditstar Group and Luminor Group
Loan processing
≈3 min
Reduced from approximately 2 hours
Core expertise
Banking & FinTech
Lending, credit risk and digital banking

Expertise

Skills & Technologies

From understanding business needs to designing practical solutions.

Explore case studies

Business & Analytical Skills

Understand business needs, define clear requirements and design practical solutions.

  • Business Analysis96 out of 100
  • Requirements Engineering100 out of 100
  • System Analysis100 out of 100
  • BPMN & Process Modelling88 out of 100
  • Stakeholder Management90 out of 100
  • Solution Design87 out of 100
  • Requirements Elicitation93 out of 100
  • User Stories & Use Cases100 out of 100
  • Requirements Workshops

Technical Skills & Tools

APIs, data and integration analysis, with Google Cloud Services, RPA automation and AI-assisted tools.

  • SQL & Data Analysis88 out of 100
  • REST / SOAP APIs85 out of 100
  • JSON / XML83 out of 100
  • Jira & Confluence90 out of 100
  • Integration Analysis86 out of 100
  • Excel
  • Tableau
  • Swagger
  • Postman
  • SoapUI
  • JavaScript
  • XML / XSLT
  • Google Cloud Services
  • RPA Automation
  • ChatGPT
  • Copilot
  • Codex

Methodologies

Work with teams to test solutions, investigate issues and manage change.

  • Testing & QA82 out of 100
  • Agile Delivery
  • Scrum
  • Functional Testing
  • Integration Testing
  • User Acceptance Testing
  • Root Cause Analysis
  • Change Management

Industry Knowledge

Experience in banking, lending, financial services and digital processes.

  • Digital Banking
  • Lending
  • Credit Risk
  • Early Warning Systems
  • Insurance
  • Digital Onboarding & KYC
  • Payments
  • CRM

Selected skills from my professional experience.Numeric levels are self-assessed, on a 1–100 scale.Skill levels have not been specified.

Featured projects

Selected Case Studies

Projects from my work in banking, lending and financial services.

Explore my experience
Illustrative contemporary banking office buildingBankingIllustrative image

Consumer Loan Origination

Business and systems analysis to automate consumer loan processing at Luminor Group.Processing time reduced from approximately 2 hours to 3 minutes.View project details

The challenge

The consumer loan process involved approximately 2 hours of processing.

My contribution

Provided business and systems analysis for the design of an automated consumer loan process.

Business AnalysisSystem AnalysisRequirements EngineeringLending

Context & limitations

  • Outcome is self-reported in the LinkedIn profile; measurement method and period are not published.
Source: LinkedIn (opens in a new tab)
Illustrative financial application on a tabletFinTechIllustrative image

External Bank Statements

Requirements and API integration to collect external bank statements at Luminor Group.API-based collection of bank account statements from external banks.View project details

The challenge

Lending decisions required account statements from other banks.

My contribution

Defined requirements and supported API integration to collect account statements from other banks.

Requirements EngineeringREST / SOAP APIsIntegration TestingLending

Context & limitations

  • No quantified business outcome or delivery period is published.
Source: LinkedIn (opens in a new tab)
Illustrative mobile insurance applicationInsuranceIllustrative image

Insurance Renewal Automation

Automated insurance renewal notifications supporting collateral coverage at Luminor Group.Collateral insurance coverage increased from approximately 65% to 90%.View project details

The challenge

Collateral insurance coverage was approximately 65%.

My contribution

Provided analysis for automated insurance renewal notifications.

Business AnalysisRequirements EngineeringInsuranceStakeholder Management

Context & limitations

  • Outcome is self-reported in the LinkedIn profile; measurement method and period are not published.
Source: LinkedIn (opens in a new tab)

Professional journey

A Career Built on Business & Technology

Experience in software engineering, business analysis and financial services.

  1. Present

    Senior IT Business Analyst

    Luminor Group · Tallinn, Estonia

    Current positionRole highlights

    Business and systems analysis for retail lending.

    • Lead business and systems analysis for retail lending processes.
    • Contributed to the design of an automated consumer loan process that reduced processing time from approximately 2 hours to 3 minutes.
    • Defined requirements for credit-limit monitoring, credit risk and Early Warning systems.
    • Supported automated insurance renewal notifications; collateral insurance coverage increased from approximately 65% to 90%.
    • Defined requirements and integrations for collecting bank account statements from external banks through APIs.
    • Collaborate with stakeholders, product owners, developers and QA throughout delivery.
    Business AnalysisSystem AnalysisRequirements EngineeringLendingCredit RiskEarly Warning SystemsREST / SOAP APIsInsurance
  2. IT Business Analyst

    Creditstar Group AS · Tallinn, Estonia

    Role highlights

    Analysis and delivery support for web and mobile lending platforms.

    • Analysed requirements for lending, credit risk and digital onboarding.
    • Documented workflows and requirements with stakeholders, vendors and development teams.
    • Supported SMS and phone verification during customer onboarding.
    • Performed functional, integration and user acceptance testing.
    Business AnalysisRequirements EngineeringStakeholder ManagementLendingDigital Onboarding & KYCFunctional TestingIntegration TestingUser Acceptance Testing
  3. System Engineer

    Kuehne + Nagel · Tallinn, Estonia

    Role highlights

    System analysis and third-line support for enterprise printing and document management.

    • Analysed requirements and prepared Jira tasks and system specifications.
    • Created XML / XSLT document models and supported a new document storage solution.
    • Performed manual, load and performance testing.
    • Investigated production issues and identified root causes.
    System AnalysisRequirements EngineeringXML / XSLTFunctional TestingRoot Cause Analysis
  4. Front-end developer (Internet Banking)

    SEB · Tallinn, Estonia

    Role highlights

    Developed internet banking features and resolved production issues.

    • Contributed to digital banking serving 600,000+ customers.
    • Developed functionality with Progress ABL, JavaScript, CSS and XSLT.
    • Implemented investment-product suitability interfaces, responses and results.
    • Investigated and fixed production issues.
    JavaScriptXML / XSLTDigital BankingRoot Cause Analysis
  5. PHP Developer (Trainee)

    Spin TEK AS · Tallinn, Estonia

    Role highlights

    Developed and tested software for the government sector.

    • Developed features and fixed bugs using PHP, MySQL, JavaScript, HTML and CSS.
    • Tested changes and used SVN and CVS for version control.
    JavaScriptFunctional Testing

About me

Konstantin Arutjunov overlooking the Dubai skyline

More Than Just a Professional

I like making complex things clear. My engineering background helps me understand what people need, ask the right questions and turn ideas into practical solutions. I value clear communication, teamwork and seeing work through to delivery. Based in Estonia, I am open to opportunities across Europe.

My Approach

  1. Understand the Business

    I clarify business needs and turn them into clear requirements.

  2. Analyse & Design

    I turn requirements into clear, practical specifications.

  3. Collaborate

    I help business and technical teams work together through clear communication.

  4. Deliver Real Value

    I focus on quality, useful results and solutions that work reliably.

Let’s connect

Let’s connect

Let’s Build Something
Great Together

Open to Senior IT Business Analyst opportunities across Europe.
Let’s talk about how my experience in banking, lending and technology can support your team.

Location
Estonia
Availability
Open to opportunities across Europe